Privacy Policy

This Privacy Policy outlines how Hibra Trading LLC (“Hibra,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you access or use our website at www.hibraofficial.com, our mobile applications, blogs, and any other online services owned and operated by us (collectively, the “Site”). Your privacy is important to us, and we are committed to safeguarding your personal information in accordance with applicable data protection laws.

1. Information We Collect

We collect personal information that you voluntarily provide when interacting with our Site, including but not limited to:

Full name
Email address
Phone number
Shipping and billing addresses
Payment details (such as credit card information, collected solely for transaction processing)
Username and password for your Hibra account
Purchase history and shopping preferences
Information from social media interactions
Location data (if enabled on your mobile device)
Any other details you provide voluntarily or that are shared with us by third parties.

Additionally, our web servers automatically collect general information such as IP addresses, browser types, device information, and usage patterns to improve our Site and user experience. However, we do not link this data to personally identifiable information.

2. How We Use Your Information

We use the information collected for the following purposes:

To process orders, manage transactions, and fulfill purchases
To personalize your shopping experience and recommend products
To improve our Site, services, and customer interactions
To communicate with you regarding promotions, special offers, and updates (where permitted by law)
To analyze trends, track user activity, and enhance our marketing strategies
To detect, prevent, and address security issues and fraud
To comply with legal obligations and respond to government requests if required

3. Information Sharing and Disclosure

Hibra does not sell or rent your personal information to third parties for marketing purposes. However, we may share your information in the following cases:

Service Providers: We work with third-party logistics, payment processors, and customer service providers who need access to your information strictly for order fulfillment and support services.
Legal Requirements: We may disclose information if required by law, court order, or to protect our rights, property, or safety.
Business Transactions: In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred to the successor entity.

4. Data Security and Retention

We implement reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. While we take steps to secure your data, no system is completely invulnerable to cyber threats.

We retain personal information as long as necessary for business operations, legal compliance, and recordkeeping. When no longer needed, we securely dispose of or anonymize your data.

5. Your Rights and Choices

You have the right to:

Access, update, or correct your personal information
Opt out of receiving marketing communications
Request the deletion of your personal data, subject to legal and contractual obligations
Restrict or object to the processing of your information under certain circumstances

To exercise these rights, please contact us at support@hibraofficial.com. We may require identity verification before processing your request.

6. Third-Party Links and Services

Our Site may include links to third-party websites. We are not responsible for their privacy policies or data handling practices. We encourage you to review their policies before sharing personal information.

7. User-Generated Content

Any personal information you share publicly on social media, reviews, or forums associated with Hibra may be visible to others. We are not responsible for how such information is used by third parties.

8. Children’s Privacy

Our Site is intended for users 13 years and older. If we become aware of personal information collected from children under 13 without parental consent, we will delete it promptly.

9. Changes to This Privacy Policy

Hibra reserves the right to update this Privacy Policy at any time. Changes will be posted on this page, and continued use of the Site signifies acceptance of the updated policy.

10. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at: Email: support@hibraofficial.com

Thank you for trusting Hibra with your personal information.